Did you know Sicon have a new public facing Known Issues site?
What is a Known Issue?
Known Issues are issues that have previously been reported and may require development to resolve, but have minimal impact on the software or user process. Generally they are either a cosmetic issue or have a suitable workaround available, which is detailed on each known issue entry. As such, they are not prioritised for a resolution and any linked Support Case will be given a link to this website and the case will be closed.
Sicon will review the current Known Issues and other development priorities ahead of each major release. This allows their finite development resource to be predominantly focused on high-impact issues and development. There is a voting button at the top of each Known Issue which can be used to indicate the priority of the issue to your site (1 = low priority, 5 = high priority). This then updates the overall vote at the bottom of the page, which Sicon will then use to help determine priorities.
Once an issue is resolved in a major release, the website will be updated to reflect which version the update has been applied to; the Sicon Release Notes will also continue to document all fixes.
To visit the Known Issues site please click the button below or via the 'Contact' page on Sicon's website.
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